Job Description

Position Responsibilities:

Analysis/Design

· Collaborate with subject matter experts to analyze workflows and develop application design

· Research system solutions

· Lead development and implementation of complex integration solutions

· Create functional/technical specifications for system build and complex integrated systems

· Lead design and analysis

· Lead technical design and procedures for new or revised applications

· Leads the review and analysis of system problems to identify solutions and/or make appropriate referrals

· Demonstrate features to the user community and assess applicability, impact and value



Implementation

· Plan and coordinate multiple implementations within and across teams

· Configure and customize applications

· Review the application build for efficiency, completeness, and correctness

· Oversee unit and integrated testing

· Understand and adhere to Change Management policies and procedures

· Understand and adhere to IT Security policies and procedures



Support and Maintenance

· Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role

· Guide development and maintenance of testing scripts for execution during implementations, special updates and system upgrade cycles

· Resolve complex system problems through participation in 24 x 7 on-call rotations

· Propose and develop software maintenance procedures

· Evaluate system upgrades to identify new functionality

· Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes

· Lead staff in development and maintenance downtime workflows and procedures

· Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences



Project Management

· Develop work plan and time schedules for computing projects including outlining phases, identifying personnel, and computing equipment requirements. Monitor progress and revise schedule and plan as needed

· Develop and maintain detailed project plans associated with system development, deployment, and ongoing support.

· Manage large scall and/or multiple interdependent projects spanning multiple functional areas

· Define workgroup methodology and processes across multiple integrated teams



Business Analysis

· Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality

· Act as a functional expert for the translation of business practice into systems

· Serves as the liaison for technical staff, users, vendors, and other stakeholders

· Analyze, document, and recommend business process design in applicable areas



Leadership/Staff Management/Financial Responsibility

· Serve as the technical go-to expert, foresee technological change and help develop technology roadmaps

· Guide staff in documenting system procedure and guidelines for users, as well as programs and program modifications

· Develop ideas for projects and recommendations and assist in presenting to senior management

· Build and foster relationships

· Provide leadership in multiple areas of expertise

· Provide direction, assignments, feedback, coaching, and counseling to assure outcomes are achieved

· Provide administrative and/or functional supervision over assigned staff