Job Description

Job Description:
Summary of Duties and Responsibilities:

This position provides onsite desktop support for Ames National Laboratory that covers a wide variety of hardware and software. This position will act as a resource for desktop system configuration and software installation and will act as the first tier of support for the laboratory.

If selected for the Information Technology Support III role, the position will be recognized as senior level, demanding advanced and specialized expertise and competencies. Furthermore, this role may oversee projects of limited scope.

Preferred Qualifications:

Experience with operation and configuration of Microsoft, MacOS, and Linux operating system software.
Department/Program & College Description:

Would you like to work for a National Laboratory that conducts world-renowned research? Would you enjoy working on a beautiful university campus? Can you imagine yourself in a mid-sized location that regularly ranks as one of the U.S. Best Places to Live? If you answered yes to any of these questions, you should consider a career with Ames National Laboratory!

Ames Laboratory is a U.S. Department of Energy federally contracted National Laboratory located in Ames, Iowa, on the campus of Iowa State University. We are dedicated to translating foundational science through applied research to create technological innovations. We create materials, inspire minds to solve problems, and address some of the most challenging issues facing our world today. We promote and believe in a culture of civility and shared ownership in support of the Laboratory's collective success.

Department Unit/Website (if applicable):
www.ameslab.gov


Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

List of Professional References

Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday, and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.