Job Description

Job Summary
Michigan Medicine Neurosurgery ambulatory care clinic is committed to providing high-quality specialty health care services for adults. We are seeking a compassionate, organized, and motivated individual to join our clerical team. The patient services associate is an integral team member in Neurosurgery providing support for patients, families, staff, and visitors to our clinic.

Responsibilities*
As a Medical Assistant you will function as part of a team to manage patient flow and assist with clinic patient needs. In this role you will be responsible for:

Obtaining and recording patient information such as vital signs, height and weight.
Maintaining accurate documentation in the electronic medical record.
Checking in patients for procedures/infusions using MiChart.
Assisting care providers with procedures, patient transfers and ambulation.
Preparing patients based on protocols and assisting patients when appropriate.
Preparing, organizing and maintaining patient rooms with appropriate equipment and supplies at beginning, end of day and between patients.
Preparing point of care lab testing, pulse oximetry, nebulizers, EKGs, etc.
Assisting with IV start, etc.
Administering approved medications per ACS MA delegation guidelines.
Collaborate with nursing and providers for optimal patient care delivery.
Maintaining required competencies, actively participating in staff meetings and completing mandatory training.
Assisting in training new MA staff.
Required Qualifications*
High school diploma or GED.
Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.
Desired Qualifications*
Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA).
Certification as a Medical Assistant.