Job Description

Position Description

The Enterprise Network Engineer I's scope of responsibility includes providing primary support for the operation of enterprise-level technology used by enterprise-wide mission-critical systems and infrastructure. Discretion and sound judgment is expected. Enterprise positions are restricted for use in central IT Division areas reporting to the institutional CIO and, as such, may interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.

About the University

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

Major/Essential Functions

Perform routine network monitoring using enterprise tools, escalating anomalies to senior staff.
Execute routine configuration tasks (such as switchport activations, VLAN assignments, and new device provisioning) by following established procedures, under supervision.
Respond to or participate in on-call and incident response activities, occasionally performing initial troubleshooting and diagnostics before escalating appropriately.
Accurately document configuration changes, incident resolution steps, and other work performed.
Assist senior engineers with installing, operating, maintaining, troubleshooting, and upgrading the enterprise wired, wireless and WAN infrastructure as needed for professional development.

Knowledge, Skills, and Abilities

Ability to:
• Exercise judgment based on an understanding of organizational policies and activities. • Plan and organize effectively, prioritize goals, use time efficiently, and stay on task. • Communicate effectively, both orally and in writing. • Establish and maintain effective work relationships.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

This position is designated as involving access to critical infrastructure systems and/or research, as defined by Texas Executive Order GA-48. As such, candidates must successfully complete a comprehensive background check prior to employment. Employees are required to comply with all applicable state and federal regulations related to the protection of critical infrastructure. Ongoing employment is dependent upon maintaining eligibility for access and successfully passing periodic security and compliance reviews.


Preferred Qualifications

Experience or working knowledge of installing, administering, operating, and maintaining enterprise-class network systems, such as switches, routers, firewalls, intrusion prevention systems, VOIP Systems, LANs/WANs, VPN concentrators, wireless Ethernet, proxy systems, and load balancers.