Assistant Coordinator, Patient Accounts Receivable
Baylor College of Medicine
Hybrid within Greater Houston, TX
Job posting number: #7321187 (Ref:23711-en_US)
Posted: November 27, 2025
Job Description
Summary
Patient Business Services is seeking an Assistant Coordinator, Patient Accounts Receivable to assist the AR follow up team with payment reimbursement from payers.
Job Duties
- Call insurance companies to check the status of a claim.
- Accesses payer website for claim status.
- Appeals denied claims (sends LOMN and records to the payer for reimbursement).
- Sends letter to patients for COB issues.
- Requests LOMN from the providers.
- Responds to emails/questions from the department.
- Documents claim status in Epic.
- Completes correspondence.
- Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website.
- Assists with inquiries from outside parties regarding account status.
- Reviews invoices to verify payments and contractual adjustments.
- Resolves all denials and requests for information, including appeals for less complex cases.
- Follows up on outstanding accounts and makes proper notations in Epic system and logs.
- Performs other job-related duties as assigned.
Minimum Qualifications
- High school diploma or GED.
- Prior experience working in a medical setting.
Preferred Qualifications
- Prior A/R follow-up experience.
Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.
