Job Description

Job Description
This position will play a critical role within the Digital Learning Solutions Engineering team by serving as the technical leader of web development. Oversees the planning, design, development, and deployment of web solutions, ensuring they align with Digital Learning’s (DL) business objectives and drive innovation. This role leads a team of developers that deliver accessible, secure, and high-performing websites that meets the needs of a diverse academic institution and supports organizational goals.

Responsibilities
Website Development and Delivery

Oversees full lifecycle of web development projects including discovery, planning, design, development, testing, deployment, and ongoing support
Architect and maintain scalable, secure, and accessible WordPress environments
Implement standards for accessibility, responsible design, and performance optimization
Manage and optimize development pipelines using Git, CI/CD tools, and staging environments
Ensure projects are delivered on time, within scope, and meet quality standards
Develop and enforce web governance policies for WordPress implementations
Leadership and Strategy

Lead the development and execution of Digital Learning’s web development strategy, aligning with Marketing, Tech, and operational goals
Provide expert-level guidance on WordPress architecture, customization, scalability, and security
Serve as the principal advisor on web technology trends, standards, and best practices
Foster an inclusive, high-performing team culture through mentoring, coaching, and professional development
Serve as a member of the DL’s Technology leadership team
Operations and Engagement

Collaborate with Tech, Marketing, and Campus departments to ensure compliance with institutional policies and define needs across multiple functional areas
Represent the Web Development team in cross-functional initiatives and meetings
Manage relationships with campus partners and external vendors related to WordPress services or infrastructure
Qualifications
Knowledge, Skills, & Abilities

Required

Proven work experience leading and understanding web development, specifically WordPress
Expert leadership and project management skills within a fast-paced work environment
Expert knowledge of web service integration (REST, JSON)
Expert knowledge of HTML5, JavaScript, jQuery, Ajax, and PHP
Good understanding of OO programming and design patterns
Strategic thinker with excellent problem-solving and decision-making abilities
Excellent oral and written communication skills and attention to detail
Exceptional customer service skills
Preferred

Progressively responsible experience leading a web development team in higher education
Creative design skills
Experience with responsive and adaptive design is strongly preferred
PHP frameworks
Qualifications

Required Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, Digital Media, or related field
Experience:
Seven or more years of professional experience in web development, with at least 3 years in a leadership role managing web teams and cross-functional projects
In-depth experience with WordPress development, including configurations, custom theme and plugin development, WP-CLI, and REST API
Strong knowledge of PHP, JavaScript, HTML5, CSS3, MySQL, and Git
Preferred Qualifications

Experience:
Experience in higher education environment
Familiarity with cloud-based hosting environment (e.g. WP Engine, AWS, etc)
Familiarity with Google Tag Manager, GA4, and SEO tools
Experience with DevOps practices and CI/CD workflows
Work Location

Knoxville, TN. This position does have the potential for a hybrid working capacity.