Territory Manager - (Physician Relations)

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, andtreatment facilitiesin Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The successful candidate:

Hours: Mon - Fri 9am - 5pm

Territory: Chicago, IL

Must have a valid IL drivers license and an operational vehicle. Travel reimbursement applicable.

The Physician Relations Territory Manager is responsible for developing, implementing and tracking a strategy delivering patient referral business from the medical community. This position represents City of Hope in the medical community, managing and nurturing relationships with targeted medical professionals in designated markets and with a goal of securing both episodic and comprehensive qualified patient referrals to City of Hope. The position requires innovation to implement strategy and process flow, as well as implement relationship management and operational best practices. Excellent presentation, customer service and relational skills are required.

Relationships will be built by conducting effective office visits, presentations, attending conferences, and facilitating hospital tours to educate referring and new physician partners on services offered at City of Hope. The Physician Relations Territory Manager will be responsible for the strategic messaging and positioning of City of Hope to each prospective referral group and to identify and report unmet needs and operational enhancement opportunities from the marketplace. This role will require significant amount of time in the designated market area(s).

This role will require significant amount of time in the designated market area(s) and will also identify and report unmet needs and operational enhancement opportunities from the marketplace.

Excellent strategic planning, organization, presentation, customer service and relational skills are required. Medical or pharmaceutical sales experience and experiences with Customer Relations Management (CRM) software is preferred.

The fundamental measure of success for the Physician Relations Territory Manager is new patient acquisition growth.

Education/Experience Level

• Minimum of a BS/BA or work experience equivalent in Medical Sales, Marketing, Business, Public Relations or a related field required.

• Must have a minimum of 5-7 years’ experience in health care, preferably in sales, marketing or business development working with medical professionals. Sales background desired.

• Experience with promoting an oncology or specialty disease state or service line.

• Demonstrated computer skills are required, including Microsoft Word, Excel, and PowerPoint.

• Proven track record of obtaining new business, successful relationship building and nurturing.

• Knowledge of the healthcare industry required.

• Documentedsales success and other goal achievement.

• Excellent written, verbal, and presentation skills.

• Strong interpersonal and consultative selling skills and team building capability.

• Strong analytical skills and the ability to extract pertinent information from data sources.

Knowledge and Skills

• Proven track record of success and desire to grow and assume greater responsibility

• Actively demonstrates commitment to providing excellent customer service

• Demonstrates ability to reach decisions, takes appropriate action and follow through

• Extremely strong communication skills (both written and verbal)

• Results oriented

• Ability to work as part of a team to achieve common goals

• Ability to think creatively and perform quickly

• Excellent presentation skills

• Proactive and organized

• Must be proficient in Word, Excel and PowerPoint and possess ability to learn new computer applications

• Must assure discreet and confidential handling of all business / understand HIPAA guidelines Must be an exceptional listener, with the proven ability to problem-solve

• Creative ability and take-charge, problem solving attitude are important.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here:Benefits Information