Job Description

ROLE SUMMARY:

The Account Manager is responsible for demand fulfillment based on an understanding of the needs of the account, and the ability to service and connect account level customers to meet agreed business objectives. • Account Manager is responsible for the growth and development of the assigned business area, extensive promotion of products sales, brand image and fostering team performance and reputation of the Company’s values.

ROLE RESPONSIBILITIES:

• Responsible for Key Accounts planning at the national level. 

• Identify Customers, incl. decision making network 

• Connect and communicate multiple insights from various stakeholders to develop an account plan of action 

• Disseminate information via multi- and omnichannel communication in the customer target group via the customer preferred channel 

• Ensure customer service and support by engaging with customers through both in-person and virtual interactions 

• Problem-solve complex account/ institution challenges related to billing and product procurement with stakeholders 

• Analyze current contracts, identify opportunities, and execute contracts with customers. 

• Respond to customer requests by connecting with cross functional team to provide responses and input. 

• Arrange meetings to support communication and education related to our disease areas and brands. 

• Bring customers together to progress areas of mutual interest related to our therapy areas. 

• Develops and Leads the Key Account Plan and coordinates the cross functional team, to deploy Pfizer offers and/or value propositions with Key Accounts 

• Leads the development, negotiation, and implementation within accounts 

• Connect and communicate multiple insights from various stakeholders to develop an account plan of action and provides strategy with local and key account specific

QUALIFICATIONS: 

• Medical/pharmaceutical educational background. 

• 5+ years sales experience. 

• Role model for Pfizer values and leader behaviors. 

• Knowledge of healthcare environment - Structures/ Functionality/ Processes. 

• Demonstrates creativity and judgement in delivering innovative new approaches and solutions that meet Key Account and Pfizer requirements 

• Demonstrated business acumen including understanding financial and business drivers, political, economic, legal and cultural factors and how these impact Pfizer and Key Accounts 

• Excellent written and oral communication skills in both English and Arabic languages, including presentation experience to large and diverse audiences. 

• Demonstrated leadership skills, business analytical skills, influencing and Interpersonal communication ability. 

• A confident and determined approach. 

• Resilience and the ability to cope with rejection and demonstrate problem solving capabilities. 

• A high degree of self-motivation and drive. 

• The ability to work independently and as part of a team.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.