Scheduling Specialist II
Baylor College of Medicine
Houston, TX
Job posting number: #7216741 (Ref:18481-en_US)
Posted: February 13, 2024
Job Description
Summary
The Michael E. DeBakey Department of Surgery is seeking a Scheduling Specialist II to work in our clinical practice at the Baylor College of Medicine McNair campus. This position will be responsible for efficient and timely scheduling of patient appointments and routing calls to appropriate staff members.
Job Duties
- Registers patients in the Epic system. (20%)
- Books, coordinates, and reschedules patient appointments. (15%)
- Verifies insurance of new and returning patients. (15%)
- Schedules surgeries, outpatient appointments, and admissions as requested. (15%)
- Answers the telephone and routes patient calls. (10%)
- Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly, and appointments are confirmed. (10%)
- Calls patients to remind them of their appointments. (5%)
- Greets patients in the clinic and answers questions. (2%)
- Assists with the preparation of agendas, materials, meetings, etc. (2%)
- Assembles patient charts for next day visits, updates profiles on patients.(2%)
- Interviews new patients via telephone prior to scheduling an appointment. (2%)
- Verifies insurance and pre-certification of insurance benefits. (2%)
Minimum Qualifications
- High school diploma or GED.
- One year of relevant experience.
Preferred Qualifications
- One year of experience with Epic.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
18481
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.
