The Baylor Medicine Spine Center is seeking a highly motivated and self-confident Medical Assistant who is comfortable utilizing technology to engage with patients and providers.
The Medical Assistant will be required to provide ample support to clinicians and patients before and after their appointments. The Medical Assistant will work directly with multiple providers to provide high-quality patient care.
Confirms patient appointments 1 – 2 weeks out by ensuring patients receive new patient paperwork to complete prior to appointment and are aware to bring any medical records that are relevant to their visit; ensures that patients are scheduled with the appropriate provider.
Obtains referring provider information and requests relevant medical records and referrals prior to appointment as needed.
Displays proficiency in ability to successfully obtain vital signs.
Schedules and assists with in office procedures.
Manages high volume patient clinics and calls required.
Answers patient calls in a competent, professional and timely manner.
Assists clinicians with medication refills and prior authorizations as needed.
Assists clinicians with imaging orders and prior authorizations as needed.
Assists clinicians with medical record review to determine scheduling needs of patient.
Frequently utilizes electronic health record (Epic) in interactions with patients and referring provider offices for documentation.
Frequently utilizes electronic health record (Epic) to upload patient records.
Frequently utilizes imaging software (PACS) to upload images.
Demonstrates effective communication, time management, teamwork, organization, multi-tasking and professionalism skills in all aspects of role.
Supports Baylor College of Medicine initiatives pertaining to patient care related to the novel coronavirus pandemic.
Assists with coverage in other areas of the practice as needed.
High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
Two years of relevant experience.
Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
Current Basic Life Support (BLS) Certification through American Heart Association.
Previous experience in specialty practice is preferred but not required.
Previous experience using electronic health records is preferred but not required.
Previous experience scheduling/assisting with procedures, utilizing a C-ARM and autoclave is preferred but not required.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care.
- Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective.
- Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve.
- Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.