H. Lee Moffitt Cancer Center

Tampa, FL

Job posting number: #7180367 (Ref:hlj_49632)

Posted: September 19, 2023

Application Deadline: Open Until Filled

Job Description

The Patient Access Scheduling Coordinator (PASC) is a member of the Clinic Access Department at Moffitt Cancer Center.  The Clinic Access Department handles more than 6,500 patient calls or appointments weekly, schedules and registers all services for all outpatient visits. 

The PASC registers and schefdules patients in the outpatient clinics as part of his or her duties.  PASC’s perform these duties face to face with patients.    

We are currently looking for a Patient Access Scheduling Coordinator (PASC) to join our team. 

Position Highlights:

  • The Patient Access Scheduling Coordinator (PASC) is responsible for registering and checking in patients as they arrive for their visit and for scheduling any orders and appointments requested by the patient’s care team as patients depart.
  • PASC’s based in our Call Center perform registration and scheduling of appointments by phone.
  • PASC’s gather accurate information, explain forms and policies and answer questions from our patients.
  • A Career Ladder is in place to reward high productivity, quality and skills.


  • Perform pre-registration or registration of patients for appointments at the Cancer Center.  This includes review of insurance data to ensure that each encounter can be billed appropriately.
  • Communicate with the ordering, referring or attending providers and the patient, referring to scheduling guidelines, to correctly schedule appointment procedures.
  • Explain required registration elements, including forms, to the patient when required.
  • Review documented instructions with patients to ensure they are properly prepared for scheduled procedures, tests and/or appointments. 
  • Work collaboratively with team members as needed.
  • Other job-specific duties as assigned, consistent with level on career ladder. 

The Ideal Candidate will have:

  • An upbeat, approachable and compassionate approach when working individually with each patient.  (This is crucial when face to face with patients).   
  • Accuracy in data entry of patient information in the computer systems.
  • Critical thinking skills and a solution focus approach. 
  • Flexibility to work in various clinics depending on the daily volumes.
  • Strong computer skills.
  • Knowledge of medical terminology.
  • Experience successfully working in an environment with competing priorities and demands and performance metrics. 
  • Sensitivity and compassion for our patients, who may experience difficulties and challenges as they seek cancer care. 
  • 1 or more years of experience in a hospital, outpatient facility or physician office performing scheduling or registration duties, or performing data processing and/or customer service.

Credentials and Qualifications:

- High School Diploma or GED

- 1 year of customer service experience

Mission To create a Moffitt culture of diversity, equity, and inclusion as we strive to contribute to the prevention and cure of cancer. Vision To advance and accelerate a culture of access, equity, and inclusion. Diversity is a priority at Moffitt and is meant "to promote a culture of diversity and inclusion as we contribute to the prevention and cure of cancer." The Enterprise Equity Department focuses its efforts on eliminating those obstacles to an individual’s ability to exist within their personal comfort zone at the cancer center. Everyone is important to meeting this priority. Addressing and responding to diversity and inclusion fosters an environment where mutual respect for diverse cultures, communication styles, languages, customs, beliefs, values, traditions, experiences and other ways in which we identify ourselves, is the expectation.

Apply Now

Please mention to the employer that you saw this ad on

More Info

Job posting number:#7180367 (Ref:hlj_49632)
Application Deadline:Open Until Filled
Employer Location:H. Lee Moffitt Cancer Center
United States
More jobs from this employer
Institution Website