University of Wisconsin
Job posting number: #7136136
Posted: March 24, 2023
Application Deadline: Open Until Filled
Job DescriptionJOB SUMMARY:
The Network Coordinator is a member of the CALS IT team and is responsible for designing, implementing, and maintaining network infrastructure and services along with moderately complex technical integrations across multiple systems, including in-house systems, acquired commercial, and external such as I/P/SaaS offerings. The position provides day-to-day maintenance and long-term assistance to ensure network subsystems and infrastructure function together and business needs are met. In addition, this position has responsibilities as a member of the CALS Network Consortium to collaboratively manage networks across the college. Customers supported by this position include CALS Departments, the CALS Agricultural Research Stations, and CALS Administration. Ideal candidates will be curious, motivated, self-starting, have a strong desire to learn, be collaborative, and self-directed.
The College of Agricultural and Life Sciences (CALS) is committed to maintaining and growing a culture that embraces diversity, inclusion, and equity, believing that these values are foundational elements of our excellence and fundamental components of a positive and enriching learning and working environments for all students, faculty, and staff. At CALS, we acknowledge that bias, prejudice, racism, and hate have historically occurred in many forms that cause significant and lasting harm to members of our community. We commit to taking actions each day toward a college that is inclusive and welcoming to all.
RESPONSIBILITIES: Completes routine system planning, installation, analysis, and issue resolution to support institutional network connectivity and performance.
20% Designs, installs, and tests routine networks and associated hardware and software and communicates relevant information to appropriate entities
15% Develops and implements network management and monitoring tools, writing scripts to automate repetitive tasks
10% Researches network technologies and participates in procurement of new equipment and resources to meet program or project requests
10% Plans, directs, and schedules onsite logistics and resources for routine network development and maintenance projects
10% Assists with the development and implementation of policies and procedures to align with strategic initiatives and unit objectives
20% Identifies, analyzes, troubleshoots, and documents routine network connectivity and performance issues according to established procedures, best practices, and regulations
15% Serves as an initial point of contact for internal and external individuals and groups, receives and responds to inquiries according to established policies and procedures, and may train staff and/or clients
INSTITUTIONAL STATEMENT ON DIVERSITY:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Degree in IT or a closely related field is preferred
Applicants must have experience, training, and/or education with the following:
-Configuring, auditing, securing, troubleshooting, and designing network infrastructure, systems, and services.
-Assessing a range of network solutions and products.
-Understanding overlapping technologies, their dependencies, and the role each serves in the network services.
-Communicating status, plans, and resolutions to a variety of stakeholders.
-Knowledge and experience with project management.
-Experience adapting communication style based upon different situations and audiences.
-Experience taking initiative to prioritize and plan complex work in a rapidly changing environment.
Full Time: 100%
Work in this position will be done mainly on-site, though there may be times where work can be completed at a remote non-campus location. Remote work requires an approved Remote Work Agreement (RWA). An RWA requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer.