Job Description

Why Patients Need You 

Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. 

What You Will Achieve 

Working with a dynamic team of Logistics and Supply Chain experts, you will play a critical role in the activities involved with the efficient movement of material from receiving or the warehouse to production or any other department. Your role would include planning, developing material requirements, scheduling, and managing material movement with purchasing, warehouse, and Production or R&D. 

As an associate, your focus on the job will contribute in achieving project tasks and goals. Through your domain knowledge and commitment, you will create a collaborative team environment for your colleagues. 

It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe. 

How You Will Achieve It 

This position reports to the Sr. Manager/Team Leader Business Systems within the Supply Chain Operations (SCO) department and provides primary manufacturing systems level support to the E2E business areas Supply Chain, Operations, Quality, Finance and Procurement.

• Assist in troubleshooting production issues and business processes where system issues cannot be resolved by the site, assists in initiating system helpdesk requests and/or system break/fix requests. 

• Additional duties include master data management and maintenance, training and implementation of changes following the appropriate documentation in compliance with cGMP. 

• Active in reviewing current system configurations and business processes as required to drive both system and process efficiency improvements.  Where SAP or applicable system enhancements are needed, actively works with site customers, Digital Partners and core teams to develop enhancement requests.  Reviews new system functionality as required and conducts training to support enhancement implementations.  Leads cultural change to use SAP and core solutions owned by the Business System team as tool to make business decisions.

• Works closely with site partners and Digital as required to manage system changes through document review, GCR review and approval.  They can identify SME’s, coordinate requirements gathering and facilitate system training when system changes are made.  They have a complete understanding of data within the various systems that they own. 

• Works cross-functionally, partners with business users in various areas of the business to best understand the current process flow and identify areas for data quality improvements.

• Understands interdependencies and ensures integration with other teams as well as interdependent projects.

• Maintains Plant Operations Material Master data by inputting data into the SAP system and other Business Systems as applicable for new/existing products and make necessary changes to existing data for current products. This master data includes, but not limited to Material Masters, Bill of Materials, Classifications, Characteristics, Classes, Resources, Control Cycles and Setup groups.

• Maintains and update APO Product Master data, APO Matrix and APO SNP PPMs as required.

• Manage, Analyze and update master data for accuracy and integrity.

• Performs System Care activities for process orders, purchase orders and APO and ECC master data-  providing reports to various departments to assist in analyzing data and maintaining accuracy

• As needed creates and auto-broadcasts BI reports to cross-functional areas as business needs are identified.

• Performs first line troubleshooting/investigating SAP issues- tests and troubleshoots new transactions and enhancements.

• If/when appropriate make necessary corrections to the associated master data setup, with and performs checks to reduce issues.

• Performs, troubleshoots SAP access requests and provides access to necessary training.

• Escalates unresolved issues to Digital Technical Teams and works with support teams to identify and resolve.

• Monitors process order status/completion and communicates to Mfg. Operations to ensure orders are in expected status to allow timely MUV and L&O allocation.

• Participates in the developmentof business reporting and provides accurate and timely information to management for business decisions.

• Develop, recommend and implement business process enhancements, as well as design and execute SAP queries as needed for data analysis, quality and governance.

• Support the implementation of local and corporate projects.

• Identifies areas of opportunity to improve effectiveness of the operations and works with the site colleagues on process to move projects through to completion.

• Assists in performing periodic reviews in respective systems as assigned.

• Ensures that technical knowledge is up to date, attends appropriate training.

• Assists with the development of standard work and business processes.

• Develops SAP Super Users with knowledge sharing and guidance

• Builds long-term relationships with business partners and collaborates with diverse teams throughout Pfizer.

Qualifications
Must-Have

• High School Diploma (or Equivalent) and 6 years of relevant experience OR an associates degree with 4 years of experience OR a bachelors degree with 0+ years of experience.

• Experience in Microsoft office suite products (Word, Excel, Power point) and/or SharePoint.

• Effective oral and written communications skills.

Nice-to-Have

• Previous experience in SAP ECC Master Data and BI/BOBJ reporting.

• Knowledge and proficiency in SAP APO/ECC (WM, QM, MFG and PP) including S4 HANA, BOBJ or BI reporting, Intercompany Operations (PO’s, FLEX, etc.)

• Microsoft Office, Business Objects, SharePoint Design and Management.

• Previous experience in Drug Product Aseptic Manufacturing, Biologic Drug Substance Manufacturing, and/or API Chemical Processing highly desired

PHYSICAL/MENTAL REQUIREMENTS

• Ability to perform mathematical calculations and ability to perform complex data analysis.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Nonstandard Work Schedule including supporting site outside of normal business hours.
• Occasional travel may be required (<5%).

Other Job Details:

• Last Date to Apply for Job: March 28, 2023

• Eligible for Employee Referral Bonus

Relocation assistance may be available based on business needs and/or eligibility.