MEET EMEA Program Enablement Specialist (Contractor)

Pfizer Inc.

Istanbul, Turkey

Job posting number: #7135240 (Ref:pf-4881011)

Posted: March 21, 2023

Application Deadline: Open Until Filled

Job Description

MEET EMEA Program Enablement Specialist (Contractor)

Summary
Global Business Services (GBS) transforms fragmented, complex and intricate operational services into centralized, simplified, and standardized solutions. Our extensive knowledge, deep expertise and strategic capabilities enable Pfizer to deliver on its purpose: Breakthroughs that change patients’ lives. As part of the GBS family, Meetings, External Engagements and Travel (MEET) delivers travel and meetings services to colleagues, HCPs, and patients across Pfizer. Combining Business, Travel, Meetings and Procurement expertise, MEET is transforming the way we work to deliver Best-in-Class services, sustain our Trusted Partnerships, and ensure a Great Place to Work for every colleague.


The MEET EMEA Program Enablement Specialist role is a personal contributor role giving support to regional Travel and Meetings subject matter experts accountable for EMEA’s Travel and Meetings shared environment.


In support of both service delivery objectives and MEET’s transformation, this role supports the regional Travel and Meetings shared environment, works across operating model components, and ensures end to end integrity. Working within the global and regional operating models, the role balances localized service delivery, regional requirements, and global model alignment. As a support person, the summary responsibilities for this role across the Travel and Meetings shared environment will be focused on one of the below areas:

1. Governance & Portfolio Management
2. T&M Experience Management
3. Meetings Process & Technology Management
4. Travel Process, Technology & Vendor Operations Management
5. Meetings Vendor Management
6. Cards Process, Tools & P2P Management
7. Procurement Program Management

An ideal candidate is expected to be trained on above categories to be able to support regional MEET activities.


This role, reporting to the MEET EMEA Senior SMEs, works across the Travel and Meetings environment to improve performance on a continual basis. The role balances localized, regional and global aspects while pushing model components to market levels. In GBS, we aim to create an exceptional experience for both our colleagues and those we serve.

Responsibilities
As a MEET Junior member, this role is supporting process enablement activities, projects and implementations in EMEA region. This role is working with other team members to transforming and maintaining an integrated, fit-for-purpose Travel and Meetings program with a focus on those we serve while adhering to compliant processes.
The MEET EMEA Process Enablement Assistant SME role (GJL40-60) gives support within the T&M’s industry area and across other business, functional or technical areas. Support process, roles, operations & technology work together to ensure work product meets expectations.

1. Support the functional expert
2. Bring expertise into local service delivery teams
3. Support global model components within the region in efficient & effective manner
4. Support end to end integrity through understanding interdependencies and context
5. Follow performance objectives to understand & improve performance
6. Support change to ensure business continuity and minimize disruption
7. Support the complex issues to be solved
8. Run regional projects and support MEET Programs

Working across the range of Travel and Meetings services, the role must balance customer satisfaction, service performance, adherence to the MEET model and commitment to GBS principles:
Join us as an MEET Specialist on our journey as we combine Business, Travel, Meetings and Procurement expertise transforming the way we work to deliver Best-in-Class services, sustain our Trusted Partnerships, and ensure a Great Place to Work for every colleague.

Qualifications
The person applying for this role should have a combination of education and experience across:
• General business
• Travel & Meetings industry
• Pharma industry
• Service delivery management / operations
• Process management
• Procurement
• Regional Project Management
• Vendor Management


In addition, the person applying for this role should have experience related to and be able to demonstrate successful performance as described by these job factors:

1. Resource Management and Teamwork

A. Complexity and Scope of Responsibility
i. Contributes to the completion of moderately complex projects
ii. Manages own time to meet agreed targets; develops plans for short-term work activities on own projects (timelines, work plans, deliverables) within a Work Team.
B. Scope of Team Influence
i. Applies skills and discipline knowledge to contribute to the achievement of work within Work Team

2. Knowledge and Skills
A. Breadth and Depth of Knowledge
i. Has strong knowledge/understanding of the principles and concepts of the discipline.
B. Complexity of Technical Knowledge
i. Applies technical skills and Work Team knowledge to achieve assigned work on projects/assignments
ii. May act as a technical resource within own Work Team
iii. Understands the fundamental business drivers for the company
iv. Uses this knowledge in own work.
C. Innovation and Risk- Taking
i. Begins to explore and apply ingenuity to experimentation
ii. New ideas and knowledge are used with increasing frequency

3. Decision Making and Autonomy
A. Complexity of Decisions (e.g., Complexity of Solutions, Ambiguity)
i. Makes decisions to resolve moderately complex problems in standard situations
ii. Makes decisions within guidelines and policies
iii. Able to work in ambiguous situations as part of a Work Team

B. Impact of Decisions
i. Decisions impact own work and may impact the Work Team
ii. Decisions have short-term effect on the delivery of scheduled programs/projects.
C. Judgment
i. Uses own judgment to modify standard methods and techniques when necessary.
D. Direction Received
i. Works under general supervision. Performs assignments using established procedures and general instruction on the process and desired outcome
ii. Works in loosely defined problem- solving situations within own Work Team.
E. Review of Work
i. Work is periodically reviewed
ii. May begin to review work completed by other colleagues when acting in mentor role.

4. Leadership
A. Communication
i. Uses a variety of communication tools and techniques to explain difficult issues and works to establish consensus
B. Role in Team Interaction
i. Participates and contributes as a team member
ii. Takes responsibility for a portion of the work team's milestones/ deliverables.

#LI-PFE

Purpose  

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. 

  

School of Leaders

We, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here! 

  

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation! 

  

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. 

Support Services



Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.


Apply Now

Please mention to the employer that you saw this ad on BiomedJobs.com

More Info

Job posting number:#7135240 (Ref:pf-4881011)
Application Deadline:Open Until Filled
Employer Location:Pfizer Inc.
New York,New York
United States
More jobs from this employer