ROLE SUMMARY
The Digital Manufacturing (DM) Team’s mission is to simplify processes and experiences to drive Pfizer Global Supply (PGS) outcomes. DM is responsible for the digital transformation of all processes across shop floor, quality control, quality assurance, engineering, environment, health, and safety operations. Our programs are led by user experience and design thinking to understand the journeys that our PGS customers are working through daily. DM leads a focus on innovative technology implementation across PGS sites including a digital lean production system, sensors, Industrial Internet of Things, wearables, Augmented Reality and Virtual Reality solutions. DM drives efficiencies in end-to-end operations by embedding predictive and prescriptive insights from artificial intelligence into our manufacturing, quality and cross-functional applications. Our team philosophy is “Do good work” and as per Pfizer’s Purpose Blueprint, “Win the Digital Race in Pharma.”

Experience Design & Business Adoption is a multidisciplinary team that supports Digital PGS solutions by using collaborative methods with a human-centered focus to ensure the best solutions are in the hands of our PGS colleagues.

We are seeking a Change Management specialist with a background in technology focused organizational change and communications to support the design, development, and implementation of change management strategies to drive awareness for key programs and initiatives.

ROLE RESPONSIBILITIES

The Manager, Change Management colleague’s responsibilities include but are not limited to:

• Support change management scoping & requirements discussions with key business stakeholders to understand objectives, desired outcomes, and audience implications

• Assist in the planning and coordination of change readiness activities such as impact analysis and adoption measures

• Oversee Digital for PGS team website, serving as primary resource for organization messaging, reference material, and internal portal

• Facilitate delivery of unified program narratives establishing overall communication strategy, standards and templates

• Design and develop content in support of program messaging, including newsletters, videos, training materials, and graphics

• Draft communications, bulletins, status slides, overview decks, and executive summaries

• Create internal marketing and promotional materials, focusing on storytelling and collaboration across departments

• Understand change vehicles and communication channels

• Utilize metrics to inform communications strategies and continuously improve experience

• Provide project management support to core training and communications projects as needed

• Manage to project workplans and deadlines, including coordination of vendor activities

• Lead the implementation of planned change activities and provide leadership updates as needed

• Collaborate with site teams to facilitate process and system awareness and learning

• Ensure consistency in execution and quality of deliverables

BASIC QUALIFICATIONS

• Bachelor’s degree with at five years of relevant experience; OR Master’s degree with three years of relevant experience; OR Associate's degree with eight years of relevant experience; OR Ph.D. with 0+ years of experience; OR 10 years of relevant experience with a high school diploma or equivalent

• Demonstrated experience in the areas of change management, program management, or communications

• Strong understanding of change management practices and deliverables

• Extensive experience with PowerPoint, Excel and Project to develop work plans, articulate complex issues, analyze data, and execute change activities

• Demonstrated ability to communicate and educate stakeholders

• Experience in marketing and promoting cohesive messaging across programs

• Ability to prioritize workload due to changing business needs

• Enthusiasm, patience, and a solutions-oriented attitude toward any risks and challenges 

• Organized, able to act independently, and able to switch between different projects in a fast-paced environment 

• Experience with Adobe Suite, Google Suite, SharePoint

PREFERRED QUALIFICATIONS

• Experience with business operations, marketing, human experience, and/or system support

• Experience managing online/website content

• Familiarity with Storyline and Camtasia for eLearning development

• Pharmaceutical or Manufacturing Industry experience

• Familiarity with agile system development

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

<10% travel

OTHER JOB DETAILS:

Last Date to Apply for Job: 4/4/2023
Work Location Assignment: Flexible

Relocation assistance may be available based on business needs and/or eligibility.