Food Service Worker II
City of Hope
Duarte, CA
Job posting number: #7128489 (Ref:10020271)
Posted: March 15, 2023
Salary / Pay Rate: $20.86 - $24.99 / hour
Application Deadline: Open Until Filled
Job Description
About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.
Position Summary
The Food Service Worker II may work anywhere on property where food is prepared. This person may assist in setup and serving of food from counters and steamtables. The FSW II may be responsible for handling cash and credit transactions from customers. Duties will include cleaning and sanitizing equipment and work stations. The general responsibilities of the position include those listed below, but City of Hope may identify other responsibilities of the position.
Key Responsibilities include:
- Responsible for the setup and assembly of meals from tray-line and/or kitchen:
- Reads production orders on color-coded menu cards on trays to determine items to place on tray, and places items, such as eating utensils, napkins and condiments on trays.
- Apportions and places food servings on plates and trays according to diet list on menu card.
- Examines filled tray for completeness and places it on cart, dumbwaiter or conveyor belt.
- May set up stations with entrées, soups, salads, breads, condiments, other food products and utensils:
- Serve and replenish food from counters and steam tables (sometimes using a conveyor food-belt) and break down stations at the end of meal periods.
- Brew coffee and tea.
- May set up and stock the beverage area, grab and go items, service ware and condiments o rother assigned areas. May be required to restock other beverage areas.
- May be required to prepare for service before the meal and clean the dining room after the meal (wiping tables, vacuuming the floor, cleaning chairs, ensuring the acceptable appearance of the dining area).
- May operate a cash register (or equivalent), receive payments of cash, checks and charges from customers or employees for goods or services, and make change and issue receipts or tickets to customers.
- Responsible for accurate ring of proper PLU for sale items and/or accurate barcode scan
- Maintains proper security of cash at all times.
- Understands and follows City of Hope cash-handling policies and procedures.
- May assist in locating, reconciling and verifying the accuracy of transactions and operate peripheral equipment that records and supports non-cash transactions.
- May interact with customers in the serving, retail and dining areas, assisting customers with opening containers and cutting food when requested. Provides the highest quality of service to customers at all times.
- May be responsible for cleaning and sanitizing workstations, counters, steam tables and other equipment. May wash dishes and clean work area, tables, cabinets and ovens.
- Attends all allergy and foodborne illness in-service training. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated.
- Complies with all company safety and risk management policies and procedures and reports all accidents and injuries in a timely manner.
Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
Practices a high level of integrity and honesty in maintaining confidentiality.
Performs other related duties as assigned or requested.
Basic education, experience and skills preferred for consideration:
- High School diploma, GED or equivalent experience.
- Knowledge of basic operation of equipment and cash-handling procedures preferred.
Additional Information:
- Full-Time, Evening shift.
- Part of a collective bargaining agreement
- As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
Salary / Pay Rate Information:
Pay Rate: $20.86 - $24.99 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.
