About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

** This is a Fully Remote Opportunity. You may sit at any of the 48 States. Must be willing to work Pacific Hours **

Position Summary
Epic OpTime or Epic Anesthesia certified specialist experienced in working with Surgical and Peri-Op operations teams and end users within organization and other outside parties as necessary to trouble shoot build issues, operational issues and other technical issues. This person is responsible to configure, test and deploy the Epic software according to decisions made by operational and technical SMEs. Participate in initiatives by gathering and analyzing information, preparing structured documentation, and presentations of findings and general troubleshooting as necessary. Complete assigned team tasks as documented in the work plan. Report status of task completion to assigned Team Lead. Provide timely alerts about endangered milestones and deliverables. Looking for people with Strong experience in Epic OpTime or Epic Anesthesia build and configuration. Also, expertise in some of the following areas such as Masterfile exports/imports, Chronicle searches, Reports and Dashboards. Expertise in and knowledge on working on HL7 messages and Security is a plus.

RESPONSIBILITIES:

• Analyzes, develops, configures, tests and implements Epic Electronic Health Record (EHR) software and related analytics on time with minimal supervision.
• Performs system configuration functions using on-line architectural tools with minimal supervision.
• Prepares detailed program specifications and flowcharts, and coordinates the system's installation with the user department.
• Provides status reports to management when required.
• Attends meetings as required, and participates on committees as directed.
• Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions.
• Acts as user liaison between clinical or business departments and Information Systems; providing domain expertise and experience for multiple interacting healthcare departments.
• Works closely with operational stakeholders to properly engineer workflow.
• Leads others to adhere to established industry best practices, standards, and quality.
• Ability to create SQL to run reports in system
• Maintains a positive image when dealing with department personnel and other City of Hope employees. Maintains a positive image when dealing with department personnel and other City of Hope employees.

SKILLS & EXPERIENCE:

• Understands strategies, determines business needs, and participates in planning and implementing Epic.
• Works effectively in a high-paced environment.
• Applies knowledge of workflows to implement a system that meets business needs.
• Provides excellent service to both internal and external customers.
• Identifies problem situations and consider all perspectives in terms of scope and consequences.
• Demonstrates the ability to effectively facilitate interdisciplinary teams as assigned.
• Works independently, handle significant responsibility, and prioritize multiple assignments.
• Attends to detail required.

INTERPERSONAL SKILLS:

• Demonstrates flexibility, creativity, curiosity, and assertiveness.
• Demonstrates ability to stay organized.
• Demonstrates creativity, integrity, and initiative.
• Communicates effectively with others using a variety of modes and in a complex and varied work environment.
• Promotes the effectiveness of the team as both team leader and team member.
• Helps the organization fulfill its mission and achieve its strategic objective by using critical thinking and problem solving.
• Performs other related duties as assigned or requested

Basic education, experience and skills required for consideration:

• Bachelor's Degree
• Experience may substitute for minimum education requirement
• 5+ years healthcare experience in an Epic Systems Analyst role

Required Certification/Licensure:

• Certification in Epic OpTime or Epic Anesthesia or equivalent for consideration

Additional Information:

• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
• City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.