Social Worker-Ambulatory

Cleveland Clinic

Canton, OH

Job posting number: #7103588 (Ref:ccf16074201)

Posted: June 20, 2022

Application Deadline: Open Until Filled

Job Description


  • Assesses psychosocial risk factors of patient, family, community or population related to level of functioning, appropriate and adequate support systems, ability to cope with adversity and reaction to illness.
  • Develops plan of care for patient or populations based on current situation and assesses needs of the patient, caregiver and community or the population to be served.
  • Participates in care coordination and transition management as patients and populations move across the healthcare continuum.
  • Collaborates with post-acute providers to meet the needs of complex patients between ambulatory care visits.
  • Other duties as assigned.


  • Master's Degree in Social Work required.
  • If hired prior to 1/1/2015 in lieu of Master’s degree, Bachelor’s Degree in Social Work with 10 years of Social Work experience will be accepted.


  • Current state licensure as a Social Worker.
  • Eligible licensure includes LSW, LISW, LISW-S or PC. Social Work or Case Management certification (CCM) within one year of eligibility.
  • Basic Life Support (BLS) required.

Complexity of Work:

  • Requires critical thinking, decisive judgment, ability to integrate coordination of care and management of transitions for patients and populations.
  • Ability to work with minimal supervision and in a stressful environment.

Work Experience:

  • Experience in ambulatory care, hospital patient care or related field.
  • Knowledge of community resources and ability to coordinate care across transition points in the healthcare continuum.
  • Excellent communication skills-verbal and written-to work collaboratively with multidisciplinary teams and post-acute providers for optimal patient or population outcomes.
  • Demonstrated ability to work independently as well as with teams.

Physical Requirements:

  • May require periods of standing, sitting and the ability to walk to various locations throughout the campus and enterprise as well as community settings for care planning and to attend meetings.
  • Requires good visual and hearing acuity through normal corrected means.
  • Requires manual dexterity to document in EHR and work with office equipment and other technology as required.

Personal Protective Equipment:

  • None required
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

We are currently looking for a Full Time Social Worker to join our team here at Cleveland Clinic Mercy - you would assists patients, families and groups in achieving improved health outcomes by reducing or removing obstacles that interfere with ability to use health resources effectively. Plans interventions based on care coordination, population health and patient-centered medical home philosophies.

Hours are Monday-Friday 8am -4:30pm

By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.

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