Social Worker III

City of Hope

Corona, CA

Job posting number: #7092054 (Ref:10011932)

Posted: June 23, 2022

Application Deadline: Open Until Filled

Job Description

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Key Responsibilities include:

  • Provides timely, appropriate, reliable, and respectful social work services to patients and families.
  • Demonstrates competence appropriate to his/her role and function
  • Delivers quality of care consistent with professional and City of Hope standards.
  • Uses effective decision-making, evaluation and problem-solving skills in managing patient care, hospital, and administrative needs.
  • Demonstrates strong verbal and written communication skills; excellent documentation skills of all activities/decisions related to patient care in compliance with State, National and Joint Commission standards/regulations.  
  • Provides skilled psychosocial support and crisis management for patients throughout the continuum of care:  diagnosis, living with cancer, recurrence, end-of-life, and survivorship. 
  • Respectful understanding of cultural differences and diversity.
  • Acts as an effective liaison for appropriate referrals to other services within the Department of Supportive Care Medicine, including:  psychiatry; psychology; supportive and palliative care; pain management; spiritual care; patient navigation; and patient, family & community education.
  • Must demonstrate proficient team-building skills, effectively negotiating and willing to compromise as needed, to resolve issues and respectfully reach a consensus.
  • Participates in interdisciplinary rounds and serves on institutional committees as appointed.
  • Actively working towards post-licensure certifications or specialization; continues active pursuit of opportunities for further development of clinical skills and professional growth.
  • Acts as a skilled educator as demonstrated by professional presentations, student training, research and mentorship. 
  • Participates in recruitment and interviewing of social work candidates.   
  • Acts as an ambassador to the profession by effectively articulating the role and expertise of a CSW and by actively participating in community and professional organizations. 
  • Demonstrates a willingness to participate in marketing and development efforts. 
  • Meets and maintains all professional and regulatory standards; exemplifies and promotes the core values of the Department of Supportive Care Medicine.
  • Participates in performance improvement activities to promote continuous improvement in care delivery.
  • Effectively leads groups, committees, interdisciplinary team meetings and patient care conferences within the Department of Supportive Care Medicine, City of Hope, and in the community. 
  • Provides mentorship and clinical supervision to MSWs in collaboration with social work management. 
  • Demonstrates strong leadership skills and professionalism, serving as a role model within the Department, City of Hope and as a representative of City of Hope in the larger community; effectively works with community agencies and professional organizations.  
  • Has earned the respect and esteem of the team, Department, organization and profession; fosters positive departmental and institutional morale.
  • Demonstrates compassion, warmth, insight, basic skill in assessments and intervention, and maintains objectivity and professional boundaries.
  • Possesses advanced knowledge of and is viewed as an expert and authority on the patient population at City of Hope. 
Basic education, experience and skills required for consideration:

Minimum Education: 

  • Master’s Degree in Social Work (MSW) from an approved California Accredited School of Social Work
  • Experience may substitute for minimum education requirements.


Minimum Experience:        

  • Five years medical social work experience
  • Two or more years post licensure experience



Req. Certification/Licensure:     

  • Out of state Licensed Clinical Social Worker or Active registration as an Associate Clinical Social Worker or Licensed Clinical Social Worker with the California Board of Behavioral Sciences
  • CSW III must pass the LCSW exam and become a LCSW in the state of California within one year or be demoted to CSW II
  • For pediatric service, CCS Panel provider or complete application within 60 days of hire


Preferred Courses/Training:      

  • Oncology, palliative, end-of-life, and MSW supervision
  • BBS required Supervision Training (The 15 Hour Course)
  • Membership in a professional organization (AOSW, NASW, etc.) (Preferred)


Pref. Certification/Licensure:     

Advanced certification in relevant clinical social work skill:

  • Certified Clinical Alcohol, Tobacco, and Other Drugs Social Worker (C-CATODSW) from NASW OR:
  • Clinical Social Worker in Gerontology (CSW-G) from NASW OR:
  • Advanced Certified Hospice and Palliative Social Worker (ACHP-SW) from NASW OR:
  • Certified Advanced Children, Youth, and Family Social Worker (C-ACYFSW)  from NASW OR:
  • Certified Advanced Social Work Case Manager (C-ASWCM)  from NASW OR:
  • Accredited Case Manager (ACM) from ACMA OR:
  • Oncology Social Work Certification (OSW-C) from AOSW/APOSW


Preferred Experience:       

  • Two years oncology social work (Preferred)
  • Previous supervisory experience (Preferred)

Additional Information:

  • As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.

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